Watch service
Watch overhaul and repair
A full service for mechanical and automatic watches. The movement is taken apart, cleaned, oiled, and regulated, and the watch is tested for time and water resistance. When the maker's service center is the right place, we send it there for you.
Watch overhaul
What an overhaul covers
- Movement disassembled and cleaned
- Fresh lubrication
- Regulation for accurate timekeeping
- Gaskets replaced
- Crystal replacement if needed
- Case and bracelet polishing on request
Good to know
Signs it needs service
- It loses or gains time
- A few seconds a day is normal. Minutes a day means it needs attention
- It stops overnight
- An automatic that won't hold its power reserve needs a service
- Every five to ten years
- Most makers suggest a full service in that window
- Moisture under the crystal
- Bring it in right away before it damages the dial and movement
How it works
From drop-off to pickup
1
Assess
We open the watch, check the movement, and tell you what it needs.
2
Quote
You approve the work first. If the maker's service center is the right place for it, we'll say so.
3
Service
The movement is taken apart, cleaned, oiled, reassembled, and regulated.
4
Test
Timekeeping and water resistance are tested before it goes home.
Watch service at our own bench
Batteries, bracelets, crystals, polishing, overhauls, and water testing all happen in the store. When a repair needs the maker's own service center, we send it there and handle everything for you.
Do you send watches to the manufacturer?
When a brand or a repair needs the maker's own service center, yes. We handle it and keep you posted.
Will polishing hurt my watch's value?
Heavy polishing can soften a case's edges and lower value on some models. We'll ask before we polish, and you can choose to keep the patina.
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Watch service
Full service at our own bench.
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New and pre-owned, bought, sold, and serviced.
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Watch battery replacement
Replaced while you wait.
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Watch bracelet sizing
Links adjusted while you wait.
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Sell or trade a watch
A free offer, paid on the spot.
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Questions and answers
Everything people ask us most.
Read
Visit the showroom
Walk in six days a week
Call or email
Hours
- Monday to Friday
- 10am to 6pm
- Saturday
- 10am to 4pm
- Sunday
- Closed